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23 - 26 September 2021 Shepton Mallet, nr. Bristol
a four day festival of music, street art, skate + BMX
23 - 26 September 2021 | Shepton Mallet, nr. Bristol
a four day festival of music, street art, skate + BMX
23 - 26 September 2021 | Shepton Mallet, nr. Bristol

 

 

About NASS

NASS will now be going ahead on 23rd – 26th September 2021. 

Like so many in our incredible industry, we were waiting for further clarity from the UK Government regarding festivals. Despite the really positive results from the pilot events in Liverpool, it became clear we could not run in July with the guidelines that were in place.   

We held on as long as we could but running a show like NASS is hugely complicated. With no guidelines from the UK Government at the time we simply ran out of time to deliver the show in July. 

We have shared which artists are joining us in September, we are pleased to say there have been very few changes, please see the Line Up section for more details.

We’ll be following Public Health England’s and the UK Government’s guidelines at the time of the festival. As soon as we know what these will be, we’ll let ticket holders know.  We’ll be sharing a lot more info over the next few weeks.  

Yes, we’ll be increasing our cleaning across the festival site. In particular toilets, showers, food vendors and bars. 

We don’t know what the guidelines will be yet. As soon as we know what these will be, we’ll let ticket holders know. 

Yes, but we strongly advise using card payments instead of cash. We’ll have less cash machines at the festival than usual, as we would prefer fans to use contactless.  

Please email nass@visionninegroup.com and we’ll get back to you as soon as we can.  

Skate & BMX

Athlete applications will roll over to our September dates automatically so you will not need to apply again. The application deadline will also be extended until the 1st August 2021. You will then be notified in the following weeks whether your application has been successful.

I have a ticket

You don’t need to do anything. Your ticket will be automatically transferred to NASS September and you’ll receive a new confirmation email at the end of June.  

Our request forms closed Friday 18th June, but don’t worry you can still roll your ticket to NASS 2022. Please get in touch with your ticket agent directly and they’ll be able to help.

Our refund forms closed Friday 18th June, but don’t worry you can still get a refund. Please get in touch with your ticket agent directly to request your refund. 

If you’re keeping your ticket and joining us in September your deposit balance is now due on Friday 23rd July 2021.  

If you’re rolling your ticket to NASS 2022, your deposit balance will be due on Friday 27th May 2022.  

Yes, if we’re not able to go ahead in September you’ll be able either keep your tickets for NASS 2022 or get a refund. 

If all of your group want to keep their tickets for September, you don’t need to do anything. If you’d all like to either keep your tickets for 2022 or request a refund, you’ll be able to use our ticket form, which we’ll send via email on Thursday 10 June.  

If some of you want to do different things, e.g. two of you keep your tickets for Sept and another transfer to 2022, that’s fine, but you’ll need to contact your ticket agent directly.  

If you have bought from an unofficial seller, we won’t be able to refund your tickets, transfer them to September 2021 or transfer to NASS 2022. Our official sellers were SEE Tickets, Verve/Pollen and Festicket

Tixel will reverse all transactions on the Tixel marketplace immediately and refunds will be processed within 7-10 working days from date of announcement. No further action is required to receive your refund. 

  

Unfortunately given the nature of how the resale marketplace functions peer to peer, it is not possible to roll your ticket over and you will instead automatically receive a refund. Anyone who purchased a ticket from Tixel will be automatically added to the priority ticket list and get access to an exclusive presale when additional Sept 2021 tickets go on sale later in the year. 

As Tixel will be reversing all transactions, you will retain your ticket. You can either roll it over for Sept 2021 or if you would prefer to get a refund, you will receive an email from the original ticketing outlet that you bought your ticket from with instructions on how to claim your refund. 

If you’re joining us in September, your glamping package will automatically roll to our new dates. You don’t have to do anything. Unfortunately, we’re unable to roll glamping packages to 2022, so if you’re unable to make NASS this September, please request a refund using our refund form – which will be sent out on Thursday 10th June.  

If you’re joining us in September, your parking pass will automatically roll to our new dates. You don’t have to do anything. Unfortunately, we’re unable to roll parking passes to 2022, so if you’re unable to make NASS this September, please request a refund using our refund form – which will be sent out on Thursday 10th June. 

If you’re joining us in September, your Campervan pass will automatically roll to our new dates. You don’t have to do anything. Unfortunately, we’re unable to Campervan passes to 2022, so if you’re unable to make NASS this September, please request a refund using our refund form – which will be sent out on Thursday 10th June. 

If you’re joining us in September, your Pamper Package will automatically roll to our new dates. You don’t have to do anything. If you can’t make NASS in September please get in touch directly with Club Class to request a refund.  

If you’re joining us in September, your Charge Candy will automatically roll to our new dates. You don’t have to do anything. If you can’t make NASS in September please get in touch directly with Charge Candy to request a refund. 

If you have booked a festival ticket with Big Green Coach, you’ll be able to either keep your ticket for September, roll it to 2022 or request a refund. Please get in touch with Big Green Coach directly to do so.  

Your coach ticket will be refunded as credit and can be used on a future journey up until end of 2023.  

No probs! You can arrive at the festival any day from Thursday. We’ll be sending all ticket holders more arrival info nearer the time. 

Yes, there’s plenty of room for everyone.  

Yep! That’s absolutely fine! 

No, we’re not offering partial refunds.

No, we’re unable to refund train tickets. Please check with the train company whether your tickets are refundable. 

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