
TICKETS + 2020 REFUNDS

TICKETS + 2020 REFUNDS
• Book Tickets By Phone 0871 220 0260 (costs £0.10p per minute + your network’s access charge)
• Track Your Order (& change your delivery address) nass.seetickets.com/customerservice
• Upgrade Your Ticket Pay the difference and upgrade you ticket, call 01749 586 001
• Customer Care Email nass@seetickets.com
• Website www.seetickets.com
• Ambassador Scheme If you are an ambassador or have a query regarding the ambassador scheme please email support@pollen.co
2020 Refunds
Our refund forms have now closed and all refunds have been processed by our ticket agents.
If you have a question about your refund, or would still like to request a refund please get in touch with your ticket agent. They can be reached on via the details below.
We’ve also listed answers to the most commonly asked questions here.
SEE Tickets (NASS Website)
Pollen/Verve
Big Green Coach
customerservice@biggreencoach.co.uk
Festicket

Sponsorship Enquiries

Sponsorship Enquiries

TRADER APPLICATIONS & ENQUIRIES

TRADER APPLICATIONS & ENQUIRIES
• Non-Food Traders
• Food Traders
Applications will open later in the year.
If you have questions on the application process or a general trade inquiry, please contact Nick Newman.

PRESS & MEDIA ENQUIRIES

PRESS & MEDIA ENQUIRIES
• Press & Media applications will open soon
• Press shots and digital assets can be found on our Press & Media page
• Local and national press enquiries, please email nass@canoeinc.com

LOCAL RESIDENTS

LOCAL RESIDENTS
Please visit the NASS community website for all local residents information on noise management, traffic management and further info. The NASS community website is the main place for local residents to keep up to date with all the latest information and plans for the event.
The below email is for local resident enquires only: ✗ Can’t assist with customer services ✗ Can’t assist with ticket queries
• email: nasscommunity@visionninegroup.com

ATHLETES

ATHLETES
For any sports-related questions please contact athlete@nassfestival.com

GET INVOLVED (EVERYTHING ELSE)

GET INVOLVED (EVERYTHING ELSE)
Visit our GET INVOLVED page for everything else from stewarding, volunteering, music/DJ applications, athlete applications, ambassadors, theme team, green team, photographers and more.