Contact us

• Book Tickets By Phone  0871 220 0260 (costs £0.10p per minute + your network’s access charge)
• Track Your Order  (& change your delivery address) nass.seetickets.com/customerservice
• Upgrade Your Ticket  Pay the difference and upgrade you ticket, call 01749 586 001
• Customer Care Email  nass@seetickets.com
• Website  www.seetickets.com
• Ambassador Scheme  If you are an ambassador or have a query regarding the ambassador scheme please email  support@pollen.co

2020 Refunds 

Our refund forms have now closed and all refunds have been processed by our ticket agents.

If you have a question about your refund, or would still like to request a refund please get in touch with your ticket agent. They can be reached on via the details below.

We’ve also listed answers to the most commonly asked questions here.

SEE Tickets (NASS Website)

nass@seetickets.com

Pollen/Verve

support@pollen.co

Big Green Coach

customerservice@biggreencoach.co.uk

Festicket

https://support.festicket.com/hc/en-us

• Non-Food Traders

• Food Traders

Applications will open later in the year.

If you have questions on the application process or a general trade inquiry, please contact Nick Newman.

• Press & Media applications will open soon
• Press shots and digital assets can be found on our Press & Media page
• Local and national press enquiries, please email nass@canoeinc.com

Please visit the NASS community website for all local residents information on noise management, traffic management and further info. The NASS community website is the main place for local residents to keep up to date with all the latest information and plans for the event.

The below email is for local resident enquires only: ✗ Can’t assist with customer services  ✗ Can’t assist with ticket queries
•  email: nasscommunity@visionninegroup.com

For any sports-related questions please contact athlete@nassfestival.com

Visit our GET INVOLVED page for everything else from stewarding, volunteering, music/DJ applications, athlete applications, ambassadors, theme team, green team, photographers and more.