Contact Us

Lost Property  please email with a description of your item and your full contact details 
Book Tickets By Phone  0871 220 0260 (costs £0.10p per minute + your network's access charge)
Track Your Order  (& change your delivery address)
Upgrade Your Ticket  Pay the difference and upgrade you ticket, call 0115 8960 030
Customer Care Phone  0115 8960 030 (only for customers with a booking)
Customer Care Email


Trader Applications & Enquiries

 Non Food Trader - “Early Bird” applications to trade at NASS 2019 are now LIVE! Please apply by completing the online application form. If you have further questions, please contact Elliott Brough
 Catering applications will open shortly, please contact Elliott Brough for further information.


Sponsorship Enquiries

For all enquiries relating to sponsorship, brand partners, experiential activity and sampling campaigns, please contact the Partnership Team or Call 0203 617 6000.


Press & Media Enquiries

• Press shots and digital assets can be found on our Press & Media page
• Local and national press enquiries, please email and​
• Volunteer photographer opportunities, see here


Local Residents

We offer non-camping tickets to any residents that live inside the immediate festival border as well as to those directly affected by the festival. Click here to apply.

The below email is for local resident enquires only  ✗ Can't assist with customer services  ✗ Can't assist with ticket queries
•  email:



2019 athlete information coming soon...


Get Involved (everything else)

Visit our GET INVOLVED page for everything else from stewarding, volunteering, music/DJ applications, athlete applications, ambassadors, theme team, green team, photographers and more.


NASS Festival is Promoted by Vision Nine Group

•  Address  Vision Nine Group, 37 Shelton Street, London, WC2H 9HN



•  Facebook Messenger  This is the quickest way to get in touch with our customer services team
•  Address  Vision Nine, 37 Shelton Street, London, WC2H 9HN
  Office Hours  Monday to Friday 10:00 - 18:00

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