Contact Us

Lost Property  please email with a description of your item and your full contact details. Opening times during the live event are as followed: 

  • Thurs        14: 00-20:00
  • Fri – Sun   07:00-20:00
  • Mon          07:00-14:00

Book Tickets By Phone  0871 220 0260 (costs £0.10p per minute + your network's access charge)
Track Your Order  (& change your delivery address)
Upgrade Your Ticket  Pay the difference and upgrade you ticket, call 01749 586 001
Customer Care Phone  01749 586 001 (only for customers with a booking)
Customer Care Email
Ambassador Scheme  If you are an ambassador or have a query regarding the ambassador scheme please email

Trader Applications & Enquiries

 Non Food Trader - Applications to trade at NASS 2019 are LIVE! Please apply by completing the online application form. If you have any further questions, please contact Elliott Brough
 Food Trader – Please Apply by completing the online application form. If you have further questions, please contact William Hunter.

Sponsorship Enquiries

For all enquiries relating to sponsorship, brand partners, experiential activity and sampling campaigns, please contact the Partnership Team or Call 0203 617 6000.

Press & Media Enquiries

• Press & Media applications are now closed for NASS 2019. The deadline for applications is June 1st 2019
• Press shots and digital assets can be found on our Press & Media page
• Local and national press enquiries, please email
• Volunteer photographer opportunities, see here

Local Residents

We offer non-camping tickets to any residents that live inside the immediate festival border as well as to those directly affected by the festival. Click here to apply.

The below email is for local resident enquires only  ✗ Can't assist with customer services  ✗ Can't assist with ticket queries
•  email:


For any sports-related questions please contact

Get Involved (everything else)

Visit our GET INVOLVED page for everything else from stewarding, volunteering, music/DJ applications, athlete applications, ambassadors, theme team, green team, photographers and more.

NASS Festival is Promoted by Vision Nine Group

•  Address  Vision Nine Group, 37 Shelton Street, London, WC2H 9HN



  If your enquiry is not applicable to the above, please send to

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