Contact Us

Ticket Enquiries

Book Tickets By Phone  0871 220 0260 (costs £0.10p per minute + your network's access charge)
Track Your Order  (& change your delivery address)
Upgrade Your Ticket  Pay the difference and upgrade you ticket, call 01749 586 001
Customer Care Phone  01749 586 001 (only for customers with a booking)
Customer Care Email
Ambassador Scheme  If you are an ambassador or have a query regarding the ambassador scheme please email

Trader Applications & Enquiries

 Non Food Traders - Applications to be a trader at NASS 2020 are now LIVE. To apply to trade at the event please complete an application form here. If you have any further questions in the meantime, please contact Elliott Brough
 Food Trader – Food Trader – Applications to be a caterer at NASS 2020 will be open shortly. If you have any further questions in the meantime, please contact Elliott Brough

Sponsorship Enquiries

For all enquiries relating to sponsorship, brand partners, experiential activity and sampling campaigns, please contact the Partnership Team or Call 0203 617 6000.

Press & Media Enquiries

• Press & Media applications are now closed for NASS 2019. The deadline for applications is June 1st 2019
• Press shots and digital assets can be found on our Press & Media page
• Local and national press enquiries, please email

Local Residents

Please visit the NASS community website for all local residents information on noise management, traffic management and further info. The NASS community website is the main place for local residents to keep up to date with all the latest information and plans for the event. 

The below email is for local resident enquires only: ✗ Can't assist with customer services  ✗ Can't assist with ticket queries
•  email:


For any sports-related questions please contact

Get Involved (everything else)

Visit our GET INVOLVED page for everything else from stewarding, volunteering, music/DJ applications, athlete applications, ambassadors, theme team, green team, photographers and more.

NASS Festival is Promoted by Vision Nine Group

•  Address  Vision Nine Group, 37 Shelton Street, London, WC2H 9HN



  If your enquiry is not applicable to the above, please send to

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