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General Information

Dates: Friday 6th - Sunday 8th July 2012

Venue: Royal Bath & West Showground

Address: Shepton Mallet, Somerset, BA4 6QN, UK

Ticket Release Date: 7th February

 

Opening Times

Main Entrance entry times:

Friday: 10am - 1am

Saturday: 10am - 1am

Sunday 10am - 6pm

 

 

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Box Office opening times:

Friday: 9am - 9pm

Saturday: 9am - 9pm

Sunday: 9am - 4pm

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Camping ticket holders:

Camp sites open: 10am Friday

Camp sites close: 6pm Sunday

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Camping Re-entry:

Friday: 1pm - 1am

Saturday: 10am - 1am

Sunday: 10am - 6pm

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Festival Arena:

Friday: 10am - 3am

Saturday: 10am - 3am

Sunday: 10am - 6pm

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Day ticket holders:

Day tickets customers can enter the event from 10am each day. On Friday and Saturday night the event closes at 3am. Sunday night closes at 8pm. (Please note there is a reduced rate for Sunday tickets).

Children aged 7 and under are welcome free of charge but due to the nature of festivals we do not recommend you bring small children.

Child tickets are available for 8 to 15 year olds (inclusive).


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- Persons aged 15 and under by law must now be accompanied by an adult of 18 or over.

- If you are 18 to 24 you can only accompany two under 16.

- If you are 25 or over you can accompany up to 4 under 16’s.

 

Any questions regarding this please call us on 0207 348 5200.

If you are bringing a child that is 7 years or younger to Relentless NASS then you should, on arrival, get a wristband for them , write your mobile number on the wristband and affix it firmly to your child's wrist. This should enable us to contact you should your child become separated from you.

 

You should also make it a priority on arrival to ensure that your children are made familiar with their surroundings, should they become separated from you they will then know where to get help. In particular make them aware of the security staff, the event office and the medical & welfare centre.

The entrance will be larger and faster to ensure minimal waiting time and efficient entry to the event. We have expanded the entrance zone and moved the parking to allow for this. Expect to be searched thoroughly upon entry.

Any items you bring that are listed as not allowed will either be removed or you will have to take them away with you there and then, we don't have the facility to store them for you.

Wristbands are exchanged at the entrance once you have gone through searching and your ticket has been scanned.

If you would like family/quiet camping please specify at the wristband exchange after searching.

Alcohol Restrictions

Please read all points regarding bringing your own alcohol to the festival:

- Weekend campers aged 18 or over can bring in limited amounts and types of alcohol (see below for restrictions of quantity and type) - You will need ID to prove you are 18 or over to be allowed to bring alcohol in - You can only bring alcohol in the first time you enter when you exchange your ticket. - You will not be allowed to exit & re-enter by use of your wristband with alcohol. - Day ticket holders are not allowed to bring in any alcoholic drinks - All drinks must be in unopened bottles cans etc (no glass)

 

Types allowed: Beer, cider (or equivalent such as Alco pops) and wine.

NO spirits are allowed. NO glass bottles are allowed.

 

Quantity per person:

Please note: All drinks must be in unopened containers.

Buying Alcohol at the event:

- Alcohol is on sale at the event but you must be 18 or over to purchase it. - Bring ID, you will be asked each time you buy a drink. - It is illegal to attempt to buy alcohol if you are under 18 and it is illegal to buy alcohol for another person who is under 18. Challenge 21 is in place at all bars. - There will be a variety of bars on site and these will sell a range of drinks including beer, cider, spirits and mixers including Vodka, Relentless and wine.

 

Parking

The car parks will be in operation from 8am on Friday allowing you time to arrive, park up and be first in the door. Parking is charged at £4 in advance and £6 on the door.

Please follow the directional signs and stewards directing you to the relevant car park, this will save you time and ensure you don't hold up the cars behind you.

No gas cookers, portable stoves or any kind of gas/ fuel powered cooking equipment is permitted. These will be removed when entering the event.

 

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Camper Vans

Please note camper vans enter through a separate entrance. The positions can be seen on the festival map here.

To park and use your camper van you must purchase an additional camper van pass from the tickets page. These are very limited and sold out in previous years. If you arrive without one you will NOT gain access. Tickets are £21 and can be purchased in advance only from the ticketing page.

Camper vans are positioned in family camping so please remember this is the quiet camping zone.

No gas cookers, portable stoves or any kind of gas/ fuel powered cooking equipment that is not built into your vehicle is permitted. These will be removed when entering the event.

Camper van tickets are valid for camping vehicles only. No cars or tents will be allowed in this zone.


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Toilets and facilities

Toilet blocks are found in and around the arena. These are fitted with basins, showers and running water. They are open during the arena times. In the camp sites, toilets are provided and vary depending on your camp site, running water is also available.

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Food and catering

Catering units are present all over the arena and offer a great variety of foods. Whether you enjoy Mexican or Italian there is plenty on offer. In the camp sites there will be a few catering stalls to help you on those early mornings. Coffee and cold drinks will be available.

What to bring

- ID, if you are over 18 and want to drink alcohol - challenge 21 will be in place at all bars.
- Cash for the weekend. We cannot guarantee use on the event cash machine as it may run out of money.
- Your skateboard, BMX or preferred ride!
- Waterproofs, sun wear & warm clothes.
- Tent and sleeping bag if you are camping.
- Change of clothes in case you get wet -----------------------------------

 

What NOT to bring

- Any kind of gas or fuel related cookers or stoves.
- Portables or disposable BBQ’s or any fire related cooking equipment.
- Illegal items or substances.
- Any weapons or items that may be considered an offensive weapon.
- Knives of any sort including pen knives and Swiss-Army knives
- Pets
- Fireworks and flares
- Alcohol over the limit allowed. See alcohol restrictions above.
- Glass of any kind, including perfume and cologne bottles, beer bottles, jars or drinking vessels.
- Spray paint
- Large sound systems

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What to do

- Have fun
- Check out all the sports and have a go on the designated public courses and ramps.
- Enjoy the music - this year it's going to be like bigfoot's shoes...MASSIVE
- Use the litter bins whenever possible.
- Check out the retail village for some summer bargains.
- Make friends with everyone you meet

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What NOT do to do

- Do NOT light camp fires - they will be put out immediately
- Do NOT bring fireworks - there are many farms in the area and they frighten livestock
- Do NOT drink too much - mornings are there to be broken and being able to get up helps
- Do NOT try to break in - we have more dogs & security patrolling the perimeter than Alcatraz.

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Smoking at Relentless Energy NASS

No smoking is allowed in any of the indoor areas. Please do not smoke in these areas as it is now illegal and could result in you being fined.

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Other FAQs

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